Fort Williams Pharmacy launched with scripClip in the throes of the COVID-19 pandemic – which wasn’t ideal timing, but everyone agreed it couldn’t happen soon enough. “I truly do not know how we did this job before having this system. We can’t operate without it.”
Pharmacies can lessen the impact of declining reimbursement and profit margins by broadening services, advocating for change and making wise technology investments.
How much are patient safety, inventory management, organization, staff satisfaction and customer loyalty worth to your pharmacy business?
Based on an ISMP study showing roughly 1 in every 1000 prescriptions are correctly dispensed but given to the wrong patient, we estimate scripClip helped avoid 35,000 such wrong-patient prescription-delivery errors in the last year.
When The Pharm House first opened, they used “old-school bins,” labeled A through Z, but “our will-call was outgrowing itself” as daily prescription volumes rose, Thomson explained. With so many prescriptions in will call, it was often difficult to find patient orders that were misfiled.
The high rate of electronic prescribing, rising drug costs and patient copays increase the likelihood of prescriptions being abandoned in the pharmacy. Smart will-call tools can help pharmacies proactively contact the patients most likely to abandon their prescriptions, allowing the pharmacy to improve time savings, drug inventory management and, most importantly, patient outcomes.
University of Maryland Medical Center needed help to reduce the chances of busy pharmacy staff giving incorrect medication to patients. scripClip made a tremendous difference at the hospital system’s five outpatient pharmacies.
Thanks to collaborative development among Change Healthcare, InterLink AI, and a groundbreaking mutual customer, scripClip is easily added into the PMS functionality. With the simple click of a button on pharmacy workstation computers, personnel can check prescriptions into will-call and readily locate the right orders for the right patients at the point of sale.
scripClip helped St. Mary’s Medical Center expand its retail pharmacy services to the community and improve day-to-day workflows for staff in a way no other will-call solution could.
“We provide better care by embracing technology,” said Prosperity Drug Company owner, John Pugh, PharmD, RPh. He illustrates that scripClip® was a worthwhile investment for him because it not only improves productivity in his pharmacy, but customers also see and feel the difference.
