The Nebraska Medicine team knew they needed to find a way to improve collaboration, accommodate higher volumes across three outpatient pharmacies, and free up pharmacy teams to spend more time on patient care. Here’s how their new centralized fulfillment model is working.
If technologies are available to keep people safer, do we have a moral obligation to implement them? Chew on that while you think about the several key areas where return on a will-call automation system investment adds up.
When Brockton Neighborhood Health Center was constructing a new in-house pharmacy, they sought best-in-class will-call automation technology to interface with their Epic Willow pharmacy management system. Less than six months later, scripClip has become their ‘favorite vendor.’
Consider what features would be helpful or even non-negotiable as you start to vet will-call automation technology options to establish or strengthen the integrity of your will-call processes. Here are 8 places to start.
Pharmacy will-call automation systems investments can vary. Brush up on what price to expect, what factors to weigh and how to assess long-term cost of ownership.
Pharmacies can lessen the impact of declining reimbursement and profit margins by broadening services, advocating for change and making wise technology investments.
How much are patient safety, inventory management, organization, staff satisfaction and customer loyalty worth to your pharmacy business?
Choosing the best will-call automation solution can be overwhelming. Consider what matters most to your team and what you need to achieve. Don’t just focus on the price, but also explore the long-term return on investment. Use this five-step guide to help you assess how solutions on the market compare to one another in terms of cost and value and determine what’s right for your pharmacy.
Based on an ISMP study showing roughly 1 in every 1000 prescriptions are correctly dispensed but given to the wrong patient, we estimate scripClip helped avoid 35,000 such wrong-patient prescription-delivery errors in the last year.
The high rate of electronic prescribing, rising drug costs and patient copays increase the likelihood of prescriptions being abandoned in the pharmacy. Smart will-call tools can help pharmacies proactively contact the patients most likely to abandon their prescriptions, allowing the pharmacy to improve time savings, drug inventory management and, most importantly, patient outcomes.