When The Pharm House first opened, they used “old-school bins,” labeled A through Z, but “our will-call was outgrowing itself” as daily prescription volumes rose, Thomson explained. With so many prescriptions in will call, it was often difficult to find patient orders that were misfiled.
The high rate of electronic prescribing, rising drug costs and patient copays increase the likelihood of prescriptions being abandoned in the pharmacy. Smart will-call tools can help pharmacies proactively contact the patients most likely to abandon their prescriptions, allowing the pharmacy to improve time savings, drug inventory management and, most importantly, patient outcomes.
University of Maryland Medical Center needed help to reduce the chances of busy pharmacy staff giving incorrect medication to patients. scripClip made a tremendous difference at the hospital system’s five outpatient pharmacies.
“We provide better care by embracing technology,” said Prosperity Drug Company owner, John Pugh, PharmD, RPh. He illustrates that scripClip® was a worthwhile investment for him because it not only improves productivity in his pharmacy, but customers also see and feel the difference.
Nebraska Medicine, health center pharmacy leader, is implementing a scripClip-integrated Central Fill solution to streamline the process of dispensing and packaging prescriptions, while alleviating the burden on outpatient pharmacy staff and affording more time to spend with patients.
